Over his storied broadcast career, own Bob Sirott has had an occasional reason to apologize. So much so he believes he could have helped United Airlines CEO Oscar Munoz through the mighty airlines PR crisis.
Bob posted a piece in Crain’s Chicago that talks about during his years as a TV morning host he had to issue his share of apologies. Some of which, if applied to United, might have saved the airline from their recent PR nightmares.
Read the story here in Crain’s Chicago.