New App Will Handle Your Awkward Customer Service Moments

Boston-based startup app GetHuman has unveiled a new service that lets you to pay $5 to $25 to hire a “problem solver” who will call a company’s customer service line on your behalf to resolve issues. Prices vary depending on the company, but GetHuman offers to fight for your airline refund, deal with Facebook account issues and other customer service issues. Christian Allen the co-founder and CEO of GetHuman joined John to explain the new app.