United will start boarding passengers in economy class with window seats first starting next week, a move the company says will speed up boarding times for flights. The plan, known as WILMA, for window, middle and aisle, was tested at four domestic locations and one hub. United said that it’s shown to save up to two minutes of boarding time. There will be no changes for first class and business class boarding.

Chicago based United changing its boarding procedures
Oct 18, 2023 | 11:58 AM